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Frequently Asked Questions

Quick answers about our pricing, payments, revisions, file formats, turnaround times, websites, social media ads, printing and video editing.

Here are answers to the questions we are asked most often about working with Dzone Ads. If you do not find what you are looking for, send us a message on WhatsApp at +91 97478 37026 and we will be happy to help.

General

What does Dzone Ads do?

Dzone Ads is a creative advertising and design agency. We offer logo creation, business cards, brochures, posters, calendars, wedding invitations, magazine and supplement layout, website design and development, social media promotion, video editing and video profile creation, and all kinds of printing works such as letterpads, bill books, seals, envelopes, tags and mug printing. You can see the full list on our services page.

Where are you located, and do you work with clients outside Kerala?

We are based in Pulikkal, Malappuram, Kerala. We work with clients across Kerala, the rest of India and the Gulf — our past work includes business cards for a client in Arad, Kingdom of Bahrain. Most projects are handled smoothly through WhatsApp, phone and email, so distance is rarely an issue.

Do you only work with large businesses?

Not at all. Making professional design accessible to small entrepreneurs is at the heart of what we do. We work with individual shop owners, start-ups, caterers, nurseries and families as well as colleges, schools and larger organisations. Every client gets the same care, whatever the size of the project, and we are always happy to suggest a smaller starting package if your budget is limited.

How do I start a project with you?

Simply call or WhatsApp us, or fill in the form on our get a quote page. Tell us what you need, your deadline and any ideas you already have. We will confirm the scope, send you a quote and begin once the advance is received. Our How We Work page explains each step.

Can you design in Malayalam?

Yes. We regularly create designs for Kerala audiences, including Malayalam posters, and our portfolio also includes calligraphic logos for institutions and organisations. Please share your text in the language you want, and we will set it carefully and check it with you before finalising.

Pricing & Payments

How much do your services cost?

Our starting prices are: logo design from ₹2,999, business card design from ₹999, brochure design from ₹3,499, a business website from ₹14,999, social media promotion from ₹6,999 per month and promo video editing from ₹2,499. These are starting points — your final quote depends on the scope of your project. See our pricing page for details.

Do I have to pay in advance?

Typically, yes. We ask for a 50% advance to confirm your project and begin work. The balance is paid on approval of the final design, before final files are released or printing starts. Larger projects such as websites may be split into agreed milestones.

Do you provide GST invoices?

Yes. We provide GST invoices for our services, which is useful for businesses and institutions that need proper records for accounts and audits.

Why might my final price be different from the starting price?

Starting prices cover a standard scope. The final price can change if your project needs more pages, more concepts, extra revision rounds, complex illustrations, premium print finishes, larger quantities or a tighter deadline. We always confirm the price with you before starting, so there are no surprises.

Logo & Branding

How long does a logo design take?

You will usually receive the first logo concepts within 3–5 working days of us receiving your brief. The total time then depends on how many revision rounds you need and how quickly feedback comes back.

What information do you need to design my logo?

We need your business name exactly as it should appear, a tagline if you have one, a short description of what you do and who your customers are, colours you like or want to avoid, and any logos you admire. The clearer the brief, the more accurate the first concepts will be. Read more on our logo creation page.

Can you create a calligraphic logo?

Yes. Calligraphic logos are part of our portfolio — for example, the Darimees Central Council logo and the PMBIC (Pookoyathangal Memorial Badriyya Islamic Complex) logo. Calligraphic marks need extra care so they stay readable at small sizes, which we test before finalising.

Do you offer more than just a logo?

Yes. We can extend your logo into a complete brand identity — colour palette, fonts, visiting cards, letterpads, social media profile images, signboard artwork and more — so your brand looks consistent everywhere customers see it.

Can you redesign or refresh my existing logo?

Yes. Many businesses already have a logo that customers recognise but that looks dated, blurry or hard to read at small sizes. We can either refresh it — cleaning up the shapes, improving the typography and adjusting the colours while keeping what people know — or create a completely new mark if your business has changed. We will suggest the best option after seeing your current logo.

Websites

How long does it take to build a website?

A business website typically takes 2–6 weeks. A simple five-page site with content ready can be completed towards the shorter end, while larger sites, custom features or delayed content take longer. We share a timeline with your quote.

Will my website work on mobile phones?

Yes. Most people browse on their phones, so every website we build is responsive — it adapts to mobile, tablet and desktop screens. We test the layout on different devices before launch. Learn more on our web design page.

Are domain and hosting included?

Domain and hosting are separate, renewable costs and are not included in the starting price unless specifically listed in your quote. If you do not have them yet, we can guide you on choosing suitable options and set them up for you.

Can I update the website myself after launch?

For WordPress websites, yes. We hand over the login details and show you how to make simple updates such as changing text or adding images. If you prefer, you can also ask us to handle updates for you.

Can you build an online shop or add extra features?

Yes. Beyond a standard business website, we can add features such as an online shop, product catalogue, enquiry forms or a gallery. These go beyond the starting package, so we quote them based on the number of products, payment options and functions you need. Tell us how you want customers to buy or enquire, and we will recommend a practical setup. See our web development page.

Social Media & Ads

Is the ad budget included in your social media fee?

No. Our fee covers planning, creative design, campaign setup and management. The ad spend — the money that pays for your ads to be shown — is paid directly to Meta (Facebook and Instagram) or Google (including YouTube), separately from our service fee. You stay in control of how much you spend.

Which platforms do you promote on?

We run promotions on Facebook, Instagram and YouTube. We recommend platforms based on where your customers spend their time, and we often combine them in one plan. Details are on our social media promotion page.

Can you target customers in my area only?

Yes. Location-based campaigning is one of our core strengths. We can target ads to specific towns, districts or a radius around your shop, so your budget reaches people who can actually visit or order from you.

What is free ad boosting?

We offer free guidance on boosting your posts effectively — choosing the right audience, location, duration and budget — so you avoid common mistakes that waste money. The boost amount itself is paid to the platform.

Will I get reports on how my ads are performing?

Yes. We review the campaign insights, such as reach, engagement, clicks and messages, and explain what they mean in plain language, along with suggestions for improving the next campaign.

Printing & Delivery

Do you only design, or do you also print?

We do both. Along with design, we handle all printing works — business cards, ID and PVC cards, brochures, posters, calendars, wedding invitations, letterpads, bill books, seals, envelopes, tags, notices and mug printing. See our printing service.

How long does business card or brochure design take?

Business card design usually takes 1–2 working days, and brochure design 3–5 working days, once we have your content. Printing time is added after you approve the design and depends on the quantity, paper and finish you choose.

Can I print with my own printer instead?

Yes. If you prefer to use your own printer, we will provide print-ready PDF files with the correct size, bleed and colour settings so the printed result matches the design.

Do you deliver printed products?

Yes, printed items can be collected or delivered. Delivery arrangements and any courier charges depend on your location and are confirmed with your quote.

Video

How long does video editing take?

Most promo videos and reels take 2–7 working days, depending on length, the amount of footage, graphics required and the number of revision rounds.

Do I need to provide the footage?

For our standard video editing service, yes — you share your clips, photos and logo, and we turn them into a polished video with music, text and transitions. If you need help planning what to shoot, we can guide you. Find out more on our video editing page.

Can you make a video profile for my business?

Yes. Video profile creation is one of our specialities. A short video that introduces your business, services and location is ideal for your website, social media and presentations to clients.

Revisions & Ownership

How many revisions are included?

Each package includes a set number of revision rounds, which is listed on the package or in your quote. If you need more changes after that, additional rounds can be added at an agreed cost. We always tell you before any extra charge applies.

Which file formats will I receive?

Depending on the project, we deliver final files as AI, PDF, PNG, SVG and JPG. This covers everything from printing and signboards to websites and social media. Video projects are delivered in formats suited to the platforms you plan to use. If a printer or web developer asks for a specific format later, just message us and we will guide you to the right file.

Who owns the design after the project?

You do. Full rights to use the final design transfer to you once the project is fully paid. We may show the work in our portfolio; if you prefer that we do not, just let us know.

What if I am not happy with the first concepts?

Tell us honestly what does not feel right — the style, colours, shapes or overall mood. First concepts are a starting point, and clear feedback helps us move in the right direction in the next round. Sharing examples of designs you like, or pointing out the parts of a concept you want to keep, makes the next version far more accurate.

Still have a question? Contact us or request a free quote — we will reply with clear answers and a plan that fits your needs and budget.